Dear Guest, Thank you for choosing our hotel and for rating your experience. We regret that in this occasion we did not meet your expectations. Our team remains at your disposal during your stay for anything you may need. We hope to have the opportunity to improve your experience on another occasion. Kind regards,

Dear guest, Thank you for choosing our hotel and for rating our establishment. We hope to welcome you back in the near future to improve your recent experience. Best regards,

Dear Susanne, Thank you for your nice score and comment! We are glad you enjoyed your stay with us. It is a pleasure to welcome our guests and specially our regular guests. We are looking forward to welcome you back soon. Best regards, Guest Experience Team

Dear Kaja, Thank you for choosing our hotel and for sharing your experience at Sol Tenerife with all Expedia community. After reading your detailed review we regret we did not cover all your expectations on this occasion regarding the room. We are surprised with your comments as they do not match our high standard services. Our Team remains at your entire disposal during your stay for anything you may need. Nevertheless we are pleased to inform you we have shared your comment with all departments involved and with our management to follow up the aspects you mention and take further action if needed. We hope to welcome you back to create a better experience. Best regards, Guest Experience Team

Dear Guest, Thank you very much for your fantastic rating to our Sol Tenerife. It is a pleasure to read you enjoyed your stay with us and that our location was perfect for you. Regarding your comments about the situation you describe we lament any possible inconvenience this external situation may have caused during your stay with us. We are happy to inform you that the hotel has a refurbishment project which will better all our facilities and also the situation you describe. We hope to welcome you back. Best regards, Guest Experience Team

Dear Guest, thank you very much for your review and for electing our hotel. We are delighted to read that you had a great stay with us. Thank you for underscore the lovely pool area. Looking forward to welcome you again, we remain at your complete disposal. Kind regards, Guest Experience Team

Dear Guest, Thank you very much for electing us, for the nice comments and fantastic score. We are just delighted to acknowledge that you loved every aspect in terms of service and product. Looking forward to welcome you again, we remain at your entire disposal. Kindest regards. Guest Experience Team.

Dear Guest, Thank you very much for your visit and for your nice review. We are very happy to read that you had another enjoyable stay and everything has been as expected. You are right, the views are simply amazing. We are all looking forward to welcome you again. At your complete disposal for anything that you might request. Kindest regards Guest Experience Team

Dear Guest, We are very sorry if your experience has been not as expected. We hope in future visits in order to convert this score. At your complete disposal. Kindest regards Guest Experience Team

Dear Guest, Thank you very much for your visit and good score. Looking forward to welcome you again, we remain at your disposal. Kindest regards and thank you very much. Guest Experience Team.

Dear Vivi H, Firstly we would like to thank you for electing Sol Tenerife for your recent holiday at Tenerife, as well for the time that you have taken to share your experience on Expedia. We are very happy to read that you had a pleasant stay, our employees always try to give their best and I’m glad that you felt pampered from them. In the hope to see you again at the Sol Tenerife, we will remain at your complete disposal and we will be more than happy to manage your future booking personally if you have any special requests. Kindest regards, Guest Experience Team.

Dear guest, Thank you very much for your kind words and for taking the time to share your experience with us. We are very happy to know that you enjoyed your stay at the Sol Tenerife and that you felt so comfortable. We really appreciate honest reviews like yours, our first commitment is to deliver the best service to our guests, we are more than delighted to read that in this occasion we did it. At the same time, we are very sorry for the noise coming from the clubs located outside of the hotel. Thank you once again, we are willing to welcome you again and please do not hesitate to contact us in advance regarding any special requests you might have for your next visit. Best regards, Guest Experience Team.

Dear Sir or Madam, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your good review. It gives us great pleasure to know that we were able to satisfy you in every aspect of your stay. We are looking forward to welcoming you soon to Sol Tenerife. Kind regards, Guest Experience Team

Dear Mr. Jesper, Thank you for choosing Sol Tenerife and for your comments on Expedia. We regret if some of aspect did not meet your expectations. Please do not hesitate that your comments will be transfer to the corresponding department. It always will be a pleasure to welcome you again. Kind regards, Guest Experience Team

Dear Mr. Per, Thank you for your preference in selecting Sol Tenerife for your holiday. We truly regret if your stay with us did not meet your expectations. We would like to guarantee you that this was not our intention in any way to give you this perception, at the same time we are very sorry for the noise coming from the clubs located outside of the hotel. Looking forward to welcome you again, We will be at your complete disposal for any requests that you might have. Kind regards, Guest Experience Department

Dear Mr. Jacob, It is a pleasure to know that we were able to meet your expectations during your stay, as our guests satisfaction is our most important goal. We are looking forward to welcoming you soon to Tenerife. Kind regards, Francisco Perez Hotel Manager

Dear Sir or Madam , Thank you for sharing your opinion and for choosing Sol Tenerife for your holiday. We regret if some aspects of your stay did not meet your expectations and we will keep working to improve day by day. We are looking forward to welcoming you soon to Tenerife.

Dear client, thank you for selecting Sol Tenerife for your holidays. We are glad that overall you had a good stay in our hotel. Looking forward to welcome you again at the Sol Tenerife, I will remain at your complete disposal if you will have any special requests. Kindest regards. Giacomo M. Guest Experience Manager