Bedømmelser baseret på 988 verificerede anmeldelser
4,5 Rengøring på værelset
4,4 Service og personale
4,4 Værelsets komfort
4,3 Hotellets tilstand
Anmeldelser verificeret af Expedia
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Great hotel
Opslået 24. jul. 2023 på HotelsAmazing hotel with nice, spacious room and great staff. The hotel is located perfectly right by the central station and provides easy access to the city
Kommentar fra Hotelledelsen
9. aug. 2023 af Yoeri Schnabel, Hotelledelsen
Dear Mia,Thank you for taking the time to share your experience at NH Utrecht! To receive such a high rating is truly amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future!Kind regards,Yoeri SchnabelDuty Manager
af en verificeret rejsende
Opslået 30. maj 2022 på Hotels
Kommentar fra Hotelledelsen
8. jun. 2022 af Artemis, Hotelledelsen
Dear Kirsten,
Thank you for rating NH Utrecht on this website.
It would be an honour to welcome you back again the future.
Kind regards,
Artemis||Front Office Utrecht
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Kan anbefales men tag en god trøje med
Opslået 30. nov. 2021 på HotelsPersonaler var meget hjælpsomme og hotellets lokation er god
Møbler på værelset var noget slidt og hotellet var virkelig koldt over det hele
Kommentar fra Hotelledelsen
11. dec. 2021 af Paria Duty Manager NH Utrecht, Hotelledelsen
Dear Anonymous,
First of all, thank you for taking the time and effort to write this review. Our guests’ feedback and impressions are very important to us we see it as a tool to improve our services every day. Unfortunately, when you were with us, we were working on a renovation. Furthermore, on behalf of the team I would like to ask you to give us another chance and to visit our hotel again. We would happily show you the improvements we have made in the meantime. Kind regards,
af en verificeret rejsende
Opslået 15. nov. 2021 på Hotels
Helt nyrenoveret og derfor helt rent
Kommentar fra Hotelledelsen
26. nov. 2021 af Roseanne Spaanstra - Quality Manager , Hotelledelsen
Dear Oliver,
On behalf of the entire team, I would like to sincerely thank you for your rating of a 8!
Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them.
It would be our pleasure to welcome you back again in the near future!
Kind regards,
Roseanne Spaanstra
Quality Manager
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Iskoldt værelse
Opslået 5. nov. 2021 på HotelsVærelset var iskoldt!
Varmeanlæg virkede ikke og der stod kun en elradiator som ikke kunne varme hele rummet op. Det var ikke komfortabelt
Kommentar fra Hotelledelsen
26. nov. 2021 af Roseanne Spaanstra - Quality Manager , Hotelledelsen
Dear Thomas,
We are grateful to receive the rating for your stay on this website.
However, we realise that we did not meet your expectations. We understand from your review that your room was to cold. We are improving the heating system for the future I would like to offer my apologies for these unfortunate experiences, we are sorry that your stay with us has left a negative impression on you.
We do understand that this apology cannot change the experience you have had in our hotel anymore.
We hope you will give us the opportunity to regain your trust, we will gladly offer you the best that our guests enjoy every day.
With kind regards,
Roseanne Spaanstra
Quality Manager
af en verificeret rejsende
Opslået 1. nov. 2021 på Hotels
Kommentar fra Hotelledelsen
26. nov. 2021 af Roseanne Spaanstra - Quality Manager , Hotelledelsen
Dear Soren,
What a wonderful rating!
Thank you very much for taking the time to rate NH Utrecht on this website. A high rating such as this is truly a compliment for our hotel and for our staff.
On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future!
Kind regards,
Roseanne Spaanstra
Quality Manager
af en verificeret rejsende
Fint centralt beliggende hotel
Opslået 30. jul. 2021 på HotelsHotellet er fint. Vi fik først værelse med utæt vindue, som de byttede med det samme.
Desværre larmede deres airconditioning, så det var som at være på en færge. Med tillagt dryppe lyde.
Super personale med høj service og godt humør.
Rengøring udeblev grundet Corona restriktioner.
Ingen p plads. Kan anbefale p hus under Albert Hein. Billigst. Og tæt på.
Kommentar fra Hotelledelsen
26. nov. 2021 af Roseanne Spaanstra - Quality Manager , Hotelledelsen
Dear Liselotte,
Thank you for sharing your experience at NH Utrecht with us on this website.
I am pleased to read that you have enjoyed your stay. Furthermore, I would like to thank you for your kind words about our staff. I will certainly share your compliments with our team!
We would be delighted to welcome you again in the nearby future.
Kind regards,
Roseanne Spaanstra
Quality Manager
af en verificeret rejsende
Opslået 13. sep. 2020 på Hotels
Godt central beliggende. Minus er parkering ellers fint.
af en verificeret rejsende
Good value
Opslået 14. jul. 2020 på HotelsCheck in and out was easy, breakfast buffet had a good selection of different foods. Also easy storage for my bicycle
Kommentar fra Hotelledelsen
16. jul. 2020 af NH Utrecht, Hotelledelsen
Dear Anonymous,
Thank you very much for your review.
We are looking forward to welcome you again in the near future.
Kind regards,
NH Utrecht
Peter Ingels
Hotel Director
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Opslået 17. feb. 2020 på Hotels
Det var rigtig fint for pengene
Kommentar fra Hotelledelsen
17. feb. 2020 af NH Utrecht, Hotelledelsen
Dear anonymous,
Thank you very much for your review and you compliments.
We are looking forward to welcome you again in the near future.
Kind regards,
NH Utrecht
Peter Ingels
Hotel Director
