Bedømmelser baseret på 210 verificerede anmeldelser

4,7 af 5
97% anbefaler dette hotel
4,7 Rengøring på værelset
4,9 Service og personale
4,7 Værelsets komfort
4,6 Hotellets tilstand
Anmeldelser verificeret af Expedia
4 ud af 5
af en verificeret rejsende fra Highbury

Denne rejsende har kun indsendt en generel bedømmelse Opslået 18. mar. 2024
5 ud af 5
af en verificeret rejsende

Opslået 13. mar. 2024
Kommentar fra Hotelledelsen
15. mar. 2024 af Jason, Hotelledelsen
We look forward to welcoming you back soon!
3 ud af 5
af en verificeret rejsende

Opslået 2. mar. 2024
Advertised as "sleep 3", but actual sofa is too short for a third adult to sleep on. Property rep explained that its for 2 adult and 1 child (sharing bed with adults). That's not how I understand "sleep 3".
Kommentar fra Hotelledelsen
15. mar. 2024 af Jason, Hotelledelsen
Thank you for your feedback. We apologize for any confusion regarding the sleeping arrangements in our "sleep 3" rooms. We understand your concern and will review our room descriptions to ensure clarity for future guests. Your input is valuable to us, and we appreciate you bringing this to our attention. We sincerely look forward to the opportunity to serve you better in the near future.
5 ud af 5
af en verificeret rejsende

Opslået 16. feb. 2024
Good sized studio apartment for Singapore with a practical layout. Bed was very comfortable! Super friendly and helpful staff. The room was clean and well furnished with good water pressure and hot water & great AC. Twice weekly cleaning was easy to schedule and anything extra that we required was quickly and pleasantly provided. Refreshing outdoor swimming pool on the ground floor and a nice rooftop garden with seating and shade & a great view. Location isn’t super close to anything but gas easy access to public transport (bus is very close and MRT just a short walk) to take you anywhere easily. Easy walking distance to three different hawker food centres as well as 4 malls with great restaurants and food centres and grocery stores.
Kommentar fra Hotelledelsen
15. mar. 2024 af Jason, Hotelledelsen
It is a great pleasure for us to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!
3 ud af 5
af en verificeret rejsende

Opslået 15. jan. 2024
Pictures on the app look good. In reality, the room is very small. Supposed to come with washing machine, but there isn’t 1 in the room. You have to use the washing machines hidden at basement carpark, and pay S$5 for each wash cycle. Also no sofa no seating area, unlike shown on the app pictures. Conclusion, don’t trust the pictures on app.
Kommentar fra Hotelledelsen
18. mar. 2024 af Jason, Hotelledelsen
Thank you for your feedback. Our studio rooms are indeed designed with fewer amenities compared to our executive and premier rooms. We apologize for any inconvenience caused by the discrepancy between the app pictures and the actual room size and amenities. We will work on improving our communication regarding the room features to ensure a more accurate representation for future guests.
5 ud af 5
af en verificeret rejsende

Opslået 9. jan. 2024
Kommentar fra Hotelledelsen
15. mar. 2024 af Jason, Hotelledelsen
We look forward to welcoming you again on your next visit!
5 ud af 5
af en verificeret rejsende

Opslået 9. jan. 2024
Kommentar fra Hotelledelsen
18. mar. 2024 af Jason, Hotelledelsen
We hope to welcome you back for another stay in the future!
2 ud af 5
af en verificeret rejsende fra Leppington

Opslået 23. dec. 2023
Kommentar fra Hotelledelsen
18. mar. 2024 af Jason, Hotelledelsen
We greatly appreciate your rating and will use it to enhance our services. We look forward to having you again to serve you better.
4 ud af 5
af en verificeret rejsende

Opslået 22. dec. 2023
stayed for 6 nights! other than the smell after microwave the food in the oven, all are alright. might come back to stay again next year! :-)
Kommentar fra Hotelledelsen
18. mar. 2024 af Jason, Hotelledelsen
Thank you for taking the time to share your valuable comments. We greatly appreciate your feedback and will use it to enhance our services. We look forward to having you again to serve you better.
3 ud af 5
af en verificeret rejsende

Opslået 13. dec. 2023 på Orbitz
Housekeeping help is not upto level
Kommentar fra Hotelledelsen
18. mar. 2024 af Jason, Hotelledelsen
We greatly appreciate your feedback and will use it to enhance our services. We look forward to having you again to serve you better.