Bedømmelser baseret på 986 verificerede anmeldelser
4,6 Rengøring på værelset
4,5 Service og personale
4,5 Værelsets komfort
4,6 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 17. apr. 2024
af en verificeret rejsende
Opslået 15. apr. 2024
My husband and I love staying here. We enjoyed everything. The only thing needs improvement is the pool area. Looks old
Kommentar fra Hotelledelsen
15. apr. 2024 af Director of Hotel Operations, Hotelledelsen
Dear Karen, Thank you for choosing Irvine Marriott once again. It is great knowing you experienced another wonderful stay with us. We love it when guests enjoy our accommodations and staff so much that they choose to stay with us again. We also want to thank you for your constructive feedback about the pool as it helps us plan better for the future. We enjoyed serving you and hope we will continue to be your hotel of choice when your plans bring you to the area.George AssafDirector of Hotel Operations
af en verificeret rejsende
Opslået 12. apr. 2024
My spacious clean room and comfortable bed, the friendly personnel, great service, it was all great‼️‼️😊 Nothing to dislike
Kommentar fra Hotelledelsen
13. apr. 2024 af Director of Hotel Operations, Hotelledelsen
Dear Brigitte, Thank you for your kind words about our hotel; we are delighted you had an excellent stay. We are exceptionally glad your room provided the comfort you deserve and that you received nothing but exceptional service throughout your stay with us. We are glad you could rejuvenate and experience us at our best. Your rating is appreciated, and we invite you to come back to Irvine Marriott whenever you find yourself in our area. George Assaf,Director of Hotel Operations
af en verificeret rejsende
Opslået 7. apr. 2024
This hotel was clean and quiet. Staff was friendly.
af en verificeret rejsende
Opslået 7. apr. 2024
Thank you for a wonderful stay. Room service was amazing and it was so quiet and peaceful here even with a dance competition going on.
Kommentar fra Hotelledelsen
9. apr. 2024 af Director of Hotel Operations, Hotelledelsen
Dear Corrie, Thank you for choosing Irvine Marriott and for your generous feedback. We are pleased to know that your stay was perfect in every way possible and that you enjoyed our beautiful property. We are also glad that you had a relaxing experience and loved the excellent service provided by our associates. It was our pleasure accommodating you, and we look forward to welcoming you back soon.George AssafDirector of Hotel Operations
af en verificeret rejsende
Opslået 5. apr. 2024
Unfortunately, we did not have a good experience. We had a mobile key to our room but walked in on another family at 11 pm. Once we got a new room, there was a huge pile of hair in the shower. The staff were friendly but didn’t offer much to address these issues.
Kommentar fra Hotelledelsen
6. apr. 2024 af Director of Hotel Operations, Hotelledelsen
Dear Karima, Thank you for taking the time to review your stay with us. We are extremely sorry for the inconvenience you encountered upon arrival, and we will share your comments appropriately. We also apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.George AssafDirector of Hotel Operations
af en verificeret rejsende
Opslået 31. mar. 2024
We always book Marriott even if the cost is a bit more because they typically have nice beds and pillows which can make your entire vacation much better.
This particular Marriott was not like the rest. Bed was not good at all and the pillows were absolutely horrible. Very small and no support at all. After a horrible nights sleep, I turned on the shower and it literally took close to 5 minutes to get any warm water with the lever all the way to hot.
I could have booked a cheap motel for half the price and had the same experience.
Avoid Avoid Avoid!
Kommentar fra Hotelledelsen
1. apr. 2024 af Director of Hotel Operations, Hotelledelsen
Dear Craig, Thank you for taking the time to review your recent visit with us. We want every guest who stays with us to have a relaxing, rejuvenating visit. We are disappointed this was not your experience, and we hope you will accept our apology. Please know our front desk associates are always available to help make you as comfortable as possible. We are also sorry for the water issues you had in your room, and we will share your comments with our maintenance team to ensure it is resolved. We strive to provide exceptional hospitality to each and every guest; therefore, we regret not meeting your expectations. We hope you will give us another chance to provide you with the seamless service you deserve. George AssafDirector of Hotel Operations
af en verificeret rejsende
Opslået 25. mar. 2024
Had everything i needed
Kommentar fra Hotelledelsen
26. mar. 2024 af Director of Hotel Operations, Hotelledelsen
Dear Blake, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Irvine Marriott. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future.George AssafDirector of Hotel Operations
af en verificeret rejsende fra Clovis
Opslået 25. mar. 2024
af en verificeret rejsende
Opslået 24. mar. 2024
