Bedømmelser baseret på 987 verificerede anmeldelser
4,1 Rengøring på værelset
4,2 Service og personale
4,0 Værelsets komfort
3,8 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 29. jul. 2018 på Hotels
Kommentar fra Hotelledelsen
29. jul. 2018 af Rick, Hotelledelsen
Bettina,
We are happy to see that you enjoyed your stay with us at the Art Hotel - Laguna Beach.
We hope to see you back soon. Thank you for staying with us.
af en verificeret rejsende
Opslået 7. apr. 2024
Good location and nice rooms. The property needs some tlc though.
Kommentar fra Hotelledelsen
9. apr. 2024 af Manager, Hotelledelsen
Hello Gilles, Thank you for sharing your feedback with us. We appreciate knowing you enjoyed our convenient location and comfortable rooms. Your comments about the property have been noted for further review and improvement. Your insights are valuable to us, and we hope to welcome you back to experience any enhancements made.
af en verificeret rejsende
Opslået 20. mar. 2024
The staff was amazing
Kommentar fra Hotelledelsen
22. mar. 2024 af Manager, Hotelledelsen
Hello Matthew, We're delighted to hear that you found our staff amazing during your stay. Our team always strives to provide excellent service to all our guests. Your feedback is greatly appreciated, and we hope to welcome you back in the future.
af en verificeret rejsende
Opslået 18. mar. 2024
Kommentar fra Hotelledelsen
19. mar. 2024 af Manager, Hotelledelsen
Hello Jose,We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us with any specific feedback from your stay. We value your input and would appreciate the opportunity to address any issues you encountered during your time with us.
af en verificeret rejsende
Opslået 17. mar. 2024
Kommentar fra Hotelledelsen
19. mar. 2024 af Manager, Hotelledelsen
Hello Charito, We appreciate you choosing to stay with us! If you have any additional feedback to share, please feel free to reach out to us directly. Your satisfaction is our top priority.
af en verificeret rejsende
Opslået 16. mar. 2024
Everything was as advertised, definitely a 5 star rating
Kommentar fra Hotelledelsen
20. mar. 2024 af Manager, Hotelledelsen
Hello david,We are thrilled to hear that you found our hotel to be as advertised and worthy of a 5-star rating. Our team works hard to provide exceptional service and experiences for our guests. Your feedback is greatly appreciated, and we hope to welcome you back in the future.
af en verificeret rejsende
Opslået 16. mar. 2024
Kommentar fra Hotelledelsen
7. apr. 2024 af Manager, Hotelledelsen
Hello Nathalie,We're delighted to hear you had a fantastic stay with us! If you have any further feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.
af en verificeret rejsende
Opslået 15. mar. 2024
Front office staff was very kind and helpful at our check-in and although everything is a bit dated, the room was nice enough and clean. The property is being remodeled so there is a lot of noise (and some mess) all day long. Part of the parking garage and even driveway is taken up with construction as well as they were renovating several rooms. The pool heater not working, coffee maker at breakfast bar not working either.
Kommentar fra Hotelledelsen
16. mar. 2024 af Manager, Hotelledelsen
Hello Jessi,Thank you for sharing your feedback with us. We're glad to hear you found our front office staff helpful and your room clean. We apologize for any inconvenience caused by our ongoing remodeling efforts, which aim to enhance the guest experience. Your comments have been noted for further review by our team to ensure improvements are made. We appreciate your understanding during this time.
af en verificeret rejsende fra North Miami Beach
Opslået 15. mar. 2024
Staff was great! Closed to the beach. Walkable
Kommentar fra Hotelledelsen
16. mar. 2024 af Manager, Hotelledelsen
Hello Ed,We are delighted to hear that you found our staff to be excellent and enjoyed our convenient location near the beach. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon.
af en verificeret rejsende
Opslået 11. mar. 2024
Kommentar fra Hotelledelsen
14. mar. 2024 af Manager, Hotelledelsen
Hello Heidi, We're sorry to hear you didn't have the experience you expected. Please feel free to contact us directly with any details from your stay so we can address your concerns. We strive to provide exceptional service to all our guests.
