Hoteller i Monroe

"Great staff, clean rooms, and comfortable beds. No complaints"

"Just what I’ve come to expect from Hampton Inn. Clean hotel, friendly staff, great breakfast and convenient location"

"The staff was welcoming, the rooms were clean the bathroom was spacious. Closely related to the downtown Dundee village. Beautiful historic home. Free parking."

"The property looks nicer ce on the outside. Clean and up to date. The inside needs some upgrades. The rooms were clean, the bed was comfortable and the shower had good washer pressure. It just needs updated."

"They were very under staffed and staff made that very clear. We asked house keeping for clean towels and told them they didn’t need to clean our room. They told us they were too busy and so we used the same towels for 3 days. Lots of kids. Lots of kids. Tyler who checked us in was great, worked his tail off. The older black lady who did breakfast Saturday morning 5/6 was fantastic!"

"I saw bugs under the table in the breakfast area. It looked like a cockroach."

"Unfortunately, we had a very disappointing experience. When we arrived, there was no A/C, and the elevators seemed unstable. I mentioned my concerns to staff and was told they had been fixed. Just a couple of hours later, my children and I got stuck in the elevator for 45 minutes and had to be rescued by the fire department. It was a scary experience, especially with kids. I hope management addresses these safety concerns, but based on our experience, I would not never take my family here again."

"Terrible. Everything about this place sucked. Tv didn’t work. Phone didn’t work. Toilet was clogged. Black hairs in shower and sink. Drilling at 5 a.m. Horribly located. Can’t warn everyone to avoid this place like the plague."

"No ice machine. No elevator, Although the clerk asked her "babe" to carry up my suitcase. Whole place is Dirty & old. My room: Needs so many updates. Carpet old & smelly. Bathroom was so run down. Jet tub/shower was rusty, & in ill repair, I just couldn't bring myself to get in to shower. The air-conditioning fan clicked all the time. Chair was so saggy in the middle I dropped down when I sat in it. "

"We stayed for 5 nights. The hotel was clean, the staff was friendly and helpful and the breakfast buffet was nice. I would stay again and would recommend this to a friend."

"Room was clean but carpet and furniture are worn. Needs updating"

"Pool is drained and non-operational. Room was VERY dusty! Cobwebs hanging from the side of the artwork on the wall to the wall itself. Ambient light fixture in headboard was covered in a layer of dust that was at least a month old, as were other flat low-touch surfaces. For $200/night, I expect a room that is CLEAN and where it is obvious that it has been cleaned thoroughly, not just cleaned with a lick and a prayer."

"Stayed 1 night. Check in went well. Room is very old. Toilet kept running. TV didn't stay working. Neighbors were noisy and parked in front of my room. Won't be staying again. Musty smell."

"Friendly front desk staff and excellent breakfast options. Beds and pillows were very comfortable. "

"The rooms were very clean. The breakfast was really good. My second time staying in this hotel and will continue to stay here!"

"Need a car to get here but the hotel was very nice. Friendly staff and I really enjoyed using the gym and the pool - both good standard"

"Clean room, comfortable bed, and wonderful staff. Pillows were awful. One of the pillows was hard like a book. Could have used better toiletries like tissues and both conditioner and shampoo rather than just shampoo."

"As I walked through the doors, the lobby was musty smelling. The man behind the desk had a wrinkled shirt on, that he also had on the next day. The pool was dirty, I wouldn't swim. The room wasn't cleaned throughly. The light in the shower/toilet room went out. That will be the last time I stay at a comfort in."

"Parking is safe and worry-free. Room was clean Staff was helpful and knowledgable. This is our 4th time staying with American Inns and leaving the carand we have had no issues. We will be staying again in November."