Bedømmelser baseret på 989 verificerede anmeldelser
4,0 Rengøring på værelset
4,2 Service og personale
4,0 Værelsets komfort
3,8 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 14. apr. 2024
This was the second time that we've stayed at this Best Western. The only problem we had the first time was the electronic keys weren't working, but that problem has been fixed, so there were no complaints and had a nice evening, fairly quiet (close to highway) and the rooms are nice and clean. We will definitely stay there again if we have the need. Breakfast is very good as well, and close to lots of restaurants and shopping.
Kommentar fra Hotelledelsen
15. apr. 2024 af GM, Hotelledelsen
Thank you so much for your continued patronage and for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed your stay once again and that you found our rooms clean and comfortable.We're pleased to hear that the issue with the electronic keys has been resolved and that you had a quiet and enjoyable evening. It's wonderful to know that you appreciated our breakfast offerings and our convenient location near restaurants and shopping options.Your feedback is invaluable to us, and we truly appreciate your loyalty. We look forward to welcoming you back for another pleasant stay whenever you're in the area. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
af en verificeret rejsende
Opslået 13. apr. 2024
TV did not work in our room. Staff didn't have anyone to fix it. We got lucky and ended up being able to fix it ourself.
Kommentar fra Hotelledelsen
15. apr. 2024 af GM, Hotelledelsen
Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced with the TV in your room and for the lack of immediate assistance from our staff.Ensuring that all amenities, including the TV, are in working order is essential to providing a comfortable stay for our guests, and we regret that we fell short in this instance. We appreciate your understanding and resourcefulness in resolving the issue yourselves.Rest assured, we will investigate what went wrong with the TV and take steps to prevent similar incidents from occurring in the future. Your feedback is invaluable to us as we strive to continually improve our services.We hope that despite this setback, you were still able to enjoy your stay with us. If there's anything else we can do to make your experience more enjoyable, please don't hesitate to let us know. We would love the opportunity to make it right for you.Thank you again for bringing this to our attention, and we hope to have the pleasure of welcoming you back in the future for a flawless stay.
af en verificeret rejsende
Opslået 6. apr. 2024
broken frt door and coffee maker two of three days
Kommentar fra Hotelledelsen
8. apr. 2024 af GM, Hotelledelsen
We sincerely apologize for the inconvenience you experienced with the front door and coffee maker during your stay. Ensuring all amenities are in proper working order is a top priority for us, and we regret that we fell short of meeting this standard.Rest assured, we will promptly address the issues with the front door and coffee maker to prevent any recurrence in the future. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention.Please don't hesitate to reach out to our front desk team during your stay if you encounter any further issues. We are committed to ensuring your comfort and satisfaction, and we hope to have the opportunity to make it right during your next visit. Thank you for your understanding.
af en verificeret rejsende
Opslået 4. apr. 2024
Easy access from I-65
Kommentar fra Hotelledelsen
4. apr. 2024 af GM, Hotelledelsen
Thank you so much for choosing us to stay with please come back anytime an enjoy our beautiful city.
af en verificeret rejsende
Opslået 25. mar. 2024
Was nice
Kommentar fra Hotelledelsen
25. mar. 2024 af GM, Hotelledelsen
Thank you for staying, come back in town and enjoy our beautiful city!
af en verificeret rejsende
Opslået 24. mar. 2024
The television didn't work when we checked in on Friday nobody bothered to come look at it until we complained for the 4th time about 10 pm on Saturday. Asked for a discount on my stay only manager can do that he's not in on the weekends. Will Never use that hotel again even though i'm a rewards member. Very disappointed Bob
Kommentar fra Hotelledelsen
26. mar. 2024 af GM, Hotelledelsen
We are sorry to hear you had all these issues with your stay. I am working with my team members to be more helpful with these issues moving forward.
af en verificeret rejsende
Opslået 24. mar. 2024
Kommentar fra Hotelledelsen
13. apr. 2024 af GM, Hotelledelsen
Thank you for the great review. Thank you also for choosing us to stay with and take care of you. Please let us know if there is anything we can do, the next time you come back to our beautiful city.
af en verificeret rejsende
Opslået 21. mar. 2024
It wasn’t what Expedia said, it wasn’t what it said, make you confused with another property close by…..
It’s a scam
Kommentar fra Hotelledelsen
22. mar. 2024 af GM, Hotelledelsen
We sorry to hear we didn't meet your expectations on your stay please let us know what we could have done better.
af en verificeret rejsende
Opslået 15. mar. 2024
Very nice staff
Kommentar fra Hotelledelsen
18. mar. 2024 af GM, Hotelledelsen
Thank you for choosing us to stay with please come back anytime!
af en verificeret rejsende
Opslået 10. mar. 2024
Very nice staff. Great breakfast. Very comfortable and a great price.
Kommentar fra Hotelledelsen
11. mar. 2024 af GM, Hotelledelsen
Thank you so much for staying please come back anytime and enjoy our wonderful city.
