Opslået 19. jun. 2023
I chose your hotel because I heard it had been recently refurbished and was ranked among the top five best hotels in London. I am always drawn to beautiful places, and when I saw the pictures of your lobby, I knew it was the one.
Upon our arrival, we were greeted by beautiful art. Lalique pieces and so much beautiful art at the promenade.
We enjoyed a delightful afternoon tea and were then escorted to our room, which had a bright flower wallpaper and was simply beautiful. We got a wine bottle and hand written note.
we had the pleasure of meeting Veronica at the spa while booking a massage, and later, we met Dayana on the stairs. we discovered that we shared the same nationality. She sent a courtesy to our room, thoughtful gesture.
Great diner at Alain Ducasse.
Next day they sent balloons and cake for Father’s Day to my husband.
I had a cold, they arranged a doctor appointment and had my medicine in my room. They sent lemonade and well wishes
Best hotel. Felt like home. So cared and so many kind people.
Kommentar fra Hotelledelsen
20. jun. 2023 af Vincent McGrath, Hotelledelsen
Dear Ana,Thank you so much for taking the time to share your feedback following your recent stay.I’m delighted you were well looked after by our great team of service professionals and you enjoyed your time in residence. Your kind words about your time with us, as well as highlighting Veronica and Dayana as memorable colleagues, are so appreciated, and we look forward to welcoming you back to The Dorchester in the near future.My very best wishes,Vincent McGrathHotel ManagerThe Dorchester