Bedømmelser baseret på 1.436 verificerede anmeldelser

4,4 af 5
4,6 Rengøring på værelset
4,5 Service og personale
4,2 Værelsets komfort
4,4 Hotellets tilstand
Anmeldelser verificeret af Expedia
4 ud af 5
af en verificeret rejsende

Opslået 25. sep. 2023 på Hotels
Kommentar fra Hotelledelsen
27. sep. 2023 af Besar, Hotelledelsen
Dear ClausThank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesBesar BilurdagiRooms Division Manager
1 ud af 5
af en verificeret rejsende

Opslået 22. jun. 2023 på Hotels
Kommentar fra Hotelledelsen
23. jun. 2023 af Philip, Hotelledelsen
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesPhilip LeeFront of House Manager
3 ud af 5
af en verificeret rejsende

Billederne er bedre end virkeligheden

Opslået 28. okt. 2022 på Hotels
Vi fik nok det mest nedslidte værelse der overhovedet var på hotellet. Hotels.com hjalp os til at få et bedre værelse den efterfølgende dag. Personalet var super og meget hjælpsom, men deres Hotel Chef var ikke service orienteret og kunne ikke se nogen problemer med værelset.
Kommentar fra Hotelledelsen
29. okt. 2022 af Besar, Hotelledelsen
Dear ClausThank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishesBesar BilurdagiFront of House Manager
4 ud af 5
af en verificeret rejsende

Slidt værelse

Opslået 16. apr. 2022 på Hotels
Hotellet ligger fantastisk dejligt og lige op af undergrundsbanen. Familieværelset er lille og slidt. Badeværelsets loft har mørke plamager efter en fugtskade fra overliggende værelse. For dyrt i forhold til værelsets stand men hvis det er beliggenheden der er vigtig så er det skønt. Udsigten er dog til en bagmur på andet byggeri og vinduer kan ikke åbnes.
Kommentar fra Hotelledelsen
17. apr. 2022 af Besar, Hotelledelsen
Dear Casper Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel. Best wishes
4 ud af 5
af en verificeret rejsende

Opslået 7. dec. 2021 på Hotels
Dejligt hotel. Vi kommer helt sikkert igen. Super skøn beliggenhed lige ved siden af Undergrundsstation. Afternoon tea var en stor skuffelse
Kommentar fra Hotelledelsen
7. dec. 2021 af Reservations, Hotelledelsen
Dear Lelne, Thank you for staying with us at the Baileys Hotel and for taking the time to write this review, We aim to improve our standards, so we will take your comments on board as they are extremely valuable to us, Kindest Regards, Baileys Team
3 ud af 5
af en verificeret rejsende

Good but not great

Opslået 6. okt. 2021 på Hotels
Hotel is located in a nice area right next to the Underground. Service and personal was excellent but the room was not the best. I had a lot of noise from the street and in the evening I could hear music from a undefined place. So yes - very thin walls. The room did not look very clean. Maybe because it was old. The bathroom had a old moldy smell. I had to keep the water running for 5-8 minutes before it turned warm. Not my best experience.
Kommentar fra Hotelledelsen
22. nov. 2021 af Reservations, Hotelledelsen
Dear Valued Guest, Thank you for staying at the Baileys Hotel, and apologies for the inconveniences you have experienced during your stay, We aim to constantly improve our standards and we welcome you back in the near future, Kind Regards, Baileys Team
5 ud af 5
af en verificeret rejsende

Opslået 15. apr. 2024
Super
Kommentar fra Hotelledelsen
16. apr. 2024 af Kim Tian, Hotelledelsen
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes
5 ud af 5
af en verificeret rejsende fra Braintree

Opslået 14. apr. 2024
This is my second time staying at The Bailey. I have another visit scheduled later this year. The train station is across the street. The staff is great and the rooms are clean, comfortable and spacious.
Kommentar fra Hotelledelsen
16. apr. 2024 af Kim Tian, Hotelledelsen
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes
5 ud af 5
af en verificeret rejsende

Opslået 13. apr. 2024
An excellent hotel in South Kensington. Convenient to the train and walking distance to many cafés and the V and A.
Kommentar fra Hotelledelsen
14. apr. 2024 af Kim Tian, Hotelledelsen
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes
4 ud af 5
af en verificeret rejsende

Opslået 11. apr. 2024
Lovely hotel. Loved the history of the building. Room very nice and clean. Location is absolutely perfect for the museums and underground. however there was one issue we had, if you are booking this hotel via expedia to include a child a spare bed is NOT included in the price! We had a unpleasent shock when at check out we were advised a bed wasnt included and it would be a further £30 for one. My heart sunk and it wasnt the start of the break we were expecting and left me feeling a bit sick at the added cost on top of what we had already paid. Thankfully the issue was resolved when a second receptionist stepped in however i wanted to add this to the review for anyone looking at staying with children. Even if youre booking for 2 adults and 1 child and add the age a bed is not included! I will be also complaining to expedia about this issue. Despite the initial issue we had a lovely stay and everything else was perfect.
Kommentar fra Hotelledelsen
12. apr. 2024 af Kim Tian, Hotelledelsen
Thank you for your feedback. We value your feedback as this will help us improve our services going forward. We hope to welcome you again soon at the Bailey’s Hotel.Best wishes