Opslået 10. apr. 2024
I wouldn't rate this as 5 star, the rooms were tired, and grubby, reception staff weren't great, 4 of us stayed and onlY 2 towels in the room!
Kommentar fra Hotelledelsen
11. apr. 2024 af Mari , Hotelledelsen
Dear Jenny, Thank you for taking the time to give us your feedback. I am truly sorry to learn you had challenges on your arrival as the room was not ready for four of you and had to request additional towels. This was our oversight indeed.I am truly sorry that you found the room lacking as well. We work tirelessly to ensure our rooms are well looked after and maintained. I do hope your feedback was given to the front desk for us to look into it and rectify. We appreciate all feedback given to us as this allows us to improve our service. Thank you for bringing your concerns to our attention.Best wishes, Mari