Pænt og rent overalt. Meget venlig personale. Ulempe: meget støj fra gaden. Dårlig isolering, tænker jeg.
Kommentar fra Hotelledelsen
11. apr. 2023 af Isabela, Hotelledelsen
Dear Ivana, We appreciate you taking the time to provide feedback about your recent experience at the Bedford Hotel and we are disheartened and sorry that, on this occasion, we were unable to live up to your expectations. Your feedback is essential in our effort to improve our service standards and your comments have been shared with the appropriate departments so that they may be addressed. We strive to make each stay as pleasant and comfortable as possible and I hope you will give us a chance, by staying with us again, to show you that your experience was an exception and not our usual standard. Kind regards, Isabela