Bedømmelser baseret på 803 verificerede anmeldelser
4,4 Rengøring på værelset
4,3 Service og personale
4,2 Værelsets komfort
4,3 Hotellets tilstand
Anmeldelser verificeret af Expedia
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Opslået 15. apr. 2024
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Kommentar fra Hotelledelsen
15. apr. 2024 af The Colonial Hotel, Hotelledelsen
Thank you Jennifer for the 5 of 5!We appreciate our guests feedback and glad to hear you had a nice stay!Thank you again and we hope to see you again soon!
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Opslået 13. apr. 2024
Kommentar fra Hotelledelsen
14. apr. 2024 af The Colonial Hotel, Hotelledelsen
Thank you so much for the review. We truly appreciate and value our guests feedback. Thank you again and we hope to see you again soon!
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Opslået 8. apr. 2024
Did not get go because of a death and couldn’t get a refund.
Kommentar fra Hotelledelsen
10. apr. 2024 af Colonial Hotel, Hotelledelsen
Thank you for your feedback Peter. I understand your frustration with our cancellation policy, however we do allow cancellation without charge up to 48 hours before your scheduled arrival. Please remember that when you book with Expedia, you pay them directly and so it anyone at our property would not have been able to refund your payment.
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Opslået 7. apr. 2024
Clean and comfortable
Kommentar fra Hotelledelsen
9. apr. 2024 af The Colonial Hotel, Hotelledelsen
Thank you Jennifer for your review.We truly value and appreciate our guests feedback and we hope to see you again soon!
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Opslået 7. apr. 2024
Nice place to stay within 10 minutes from Game On venue. We've stayed here four times so we can be close to Game On for our daughter's volleyball tournaments.
Clean, good parking, indoor pool.
Only thing we don't like is price of breakfast.
Kommentar fra Hotelledelsen
9. apr. 2024 af The Colonial Hotel, Hotelledelsen
Thank you Julie for the review,We appreciate our guests feedback and will be bringing this up with proper management.Thank you again and we hope to see you again soon!
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Opslået 5. apr. 2024
Customer service and the meals!
Kommentar fra Hotelledelsen
10. apr. 2024 af Colonial Hotel, Hotelledelsen
Thank you for your review! Happy to hear you enjoyed your stay with us.
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Opslået 5. apr. 2024
It’s a nice room for the night. The pool area was nice as well. I don’t like shower in the room wasn’t easy to get to a medium heat. It was either too cold or too hot. The shower also has a little bit of black mildew in the right front corner.
Kommentar fra Hotelledelsen
9. apr. 2024 af The Colonial Hotel, Hotelledelsen
Thank you Amanda for the review!I'm sorry to hear you had a hard time finding a good temperature in the shower. I will bring that up with proper management as well as the finding of the mildew. We truly value and appreciate our guests feedback so thank you again for that.We hope to see you again soon!
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Opslået 25. mar. 2024
All staff was kind, courteous and well versed in nearby attractions.
Kommentar fra Hotelledelsen
27. mar. 2024 af The Colonial Hotel, Hotelledelsen
Thank you Elena for the review. We truly value our guests feedback and do our best to be as helpful as possibly during the stay. We hope to see you again soon!
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Opslået 24. mar. 2024
Kommentar fra Hotelledelsen
14. apr. 2024 af The Colonial Hotel, Hotelledelsen
Thank you for the review. We truly value and appreciate our guests feedback and we hope to see you again soon!
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Opslået 24. mar. 2024
Place was banging! Worth the $100 upgrade from Motel 6. Got to soak in the hot tub after a few days of snowboarding.
Only downside is Expedia made it sound like there's free Continental breakfast when in fact you had to pay for it and it's only on Saturday and Sunday.
Still, much nicer than the joints I usually stay in. Would return in the future.
Kommentar fra Hotelledelsen
25. mar. 2024 af Rebecca , Hotelledelsen
Thank you for your feedback Steve, we love hearing from our guests. I am glad you enjoyed your stay with us and were able to take advantage of some of our amenities. I will be sure to pass your compliments onto the staff. I did confirm that our Expedia booking page says that we have breakfast available, however, when you click on more details it does provide information in pricing. I hope we will see you again the next time you travel to North Central Massachusetts.
