Bedømmelser baseret på 254 verificerede anmeldelser
4,6 Rengøring på værelset
4,2 Service og personale
4,5 Værelsets komfort
4,4 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 6. jan. 2024
Very happy with the service and the location was great
Kommentar fra Hotelledelsen
12. jan. 2024 af Quality Manager, Hotelledelsen
Dear Nancy,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 3. jan. 2024 på Hotels
Kommentar fra Hotelledelsen
12. jan. 2024 af Quality Manager, Hotelledelsen
Dear Sara,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 7. jan. 2023 på Hotels
Kommentar fra Hotelledelsen
7. jan. 2023 af Quality Manager, Hotelledelsen
Dear Michael,First and foremost, I would like to extend my appreciation to you for taking the time to leave your feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this.It is deeply disappointing to read the shortfalls in service you faced, and the dissatisfaction you felt. We will certainly be addressing your comments regarding this. I do sincerely apologise for any shortfalls you faced, and would like to assure you that your comments will be passed on to the relevant management teams.I do hope we receive the chance to make it right for you.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza
af en verificeret rejsende
Opslået 6. apr. 2024
Es war ein schöner Urlaub - wir hatten uns bei einem Ägypten-Urlaub auf ‚weniger‘ eingestellt.
Sowohl das getauschte Zimmer, als auch das Essen waren solide.
Service durchs Personal war meist nur durch Tipp zufriedenstellend.
Um das Hotel wir viel gebaut: Lärm hält sich in grenzen, Sicht ist leider auf eine Baustellen.
Kommentar fra Hotelledelsen
7. apr. 2024 af Quality Manager, Hotelledelsen
Dear Olga,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 1. apr. 2024
Struttura accessibile anche con carrozzina, sia nelle camere che nelle aree comuni. Giardini curatissimi, piscine pulite, personale sorridente e gentile.
Grande scelta di pietanze al ristorante, qualità sufficiente/buona (purtroppo hanno l'abitudine di aggiungere cumino nella maggior parte dei piatti), ottimi dolci.
Una nota negativa dell'all inclusive è l'orario inizio pranzo alle 13, con un vuoto di più di due ore dalla fine della colazione.
Porticciolo da cui partono gite bellissime. Purtroppo è però impossibile fare snorkeling in modo autonomo dall'hotel.
Docce non caldissime in camera.
Kommentar fra Hotelledelsen
4. apr. 2024 af Quality Manager, Hotelledelsen
Dear Elisa, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 1. apr. 2024
Das war der Hammer!
Kommentar fra Hotelledelsen
4. apr. 2024 af Quality Manager, Hotelledelsen
Dear Mohamed, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 7. mar. 2024
Kommentar fra Hotelledelsen
9. mar. 2024 af Quality Manager, Hotelledelsen
Dear Nehro,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 6. mar. 2024
Hôtel au top juste il manque quelques équipements dans la chambre mais rien de grave. Séjour au top l’équipe et au petit soin. À bientôt
Kommentar fra Hotelledelsen
7. mar. 2024 af Quality Manager, Hotelledelsen
Dear Amel,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 22. feb. 2024
Kommentar fra Hotelledelsen
23. feb. 2024 af Quality Manager, Hotelledelsen
Dear Erik,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement
af en verificeret rejsende
Opslået 20. feb. 2024
Kommentar fra Hotelledelsen
21. mar. 2024 af Quality Manager, Hotelledelsen
Dear Pier,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Nicola WindleyManager Quality and Improvement
