Bedømmelser baseret på 176 verificerede anmeldelser
3,5 Rengøring på værelset
3,7 Service og personale
3,9 Værelsets komfort
3,3 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 1. nov. 2023
No hair dryer, even to borrow from the office. Long black hairs on each bed & by sink. Holes in bathroom wall from missing towel rack. Cigarettes burns in the comforters in our non-smoking room. Reserved single king, got double queen. Good water pressure, small shower head. Refrigerator in room. Room was quiet, heater worked. But F 35's from nearby military base fly close, early, & often.
Kommentar fra Hotelledelsen
6. nov. 2023 af Nancy Y., Hotelledelsen
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
af en verificeret rejsende
Opslået 25. sep. 2023
af en verificeret rejsende
Opslået 25. sep. 2023
Mold behind the sink. Marijuana smoking in front of my door. People with noisy dogs.
Kommentar fra Hotelledelsen
29. sep. 2023 af Brand Experience Team, Hotelledelsen
Hi Denise,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
af en verificeret rejsende
Great place to stay
Opslået 25. sep. 2023 på HotelsThis is a awesome place to stay. Nicely kept and very friendly staff
Kommentar fra Hotelledelsen
29. sep. 2023 af Brand Experience Team, Hotelledelsen
Hi Dale, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
af en verificeret rejsende
Opslået 24. sep. 2023
Surroundings. We’re not clean.
Kommentar fra Hotelledelsen
29. sep. 2023 af Brand Experience Team, Hotelledelsen
Hi Marge, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6
af en verificeret rejsende
Opslået 19. sep. 2023
phone had no lines to it. tv remote did not work. bullet holes in bathroom door and living area wall. floor molding reap off wall. half of the lights did not work. toilet was not bolted down. did not show me having a reservation. manager was not friendly at all.
Kommentar fra Hotelledelsen
26. sep. 2023 af Nancy Y., Hotelledelsen
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
af en verificeret rejsende
Opslået 25. jul. 2023
Toilet was not cleaned, dead bugs on the floor which was not cleaned, not even a coffee maker provided, had worst experience. we vacated the very next day and find a better place for the next two nights.
Kommentar fra Hotelledelsen
1. aug. 2023 af Brand Experience Team, Hotelledelsen
Hi Charles,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6
af en verificeret rejsende
Opslået 15. maj 2023
TV didn't work, right next to interstate, people yelling outside all night, checked in was a 6'x6' square, no lobby, with the register be hind a 3" thick bullet proof glass. And this was at 4 in the afternoon.
Kommentar fra Hotelledelsen
23. maj 2023 af Nancy Y., Hotelledelsen
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
af en verificeret rejsende
Good
Opslået 7. maj 2023 på HotelsRoom could be cleaner but it got the job done
Kommentar fra Hotelledelsen
15. maj 2023 af Brand Experience Team, Hotelledelsen
Hi John, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6
af en verificeret rejsende
Opslået 18. apr. 2023
THE ROOM LOOKED LIKE IT WAS BEING REMOSDELED AND NOT FINISHED. IT WAS CLEAN BUT THE BATHROOM DOOR WOULD NOT SHUT AND THE FIRST NIGHT THE AIR CONDITIONER WAS VERY LOUD. THEY FIXIED IT. WE HAD 4 PEOPLE IN THE ROOM AND 2 TOWELS
Kommentar fra Hotelledelsen
24. apr. 2023 af Brand Experience Team, Hotelledelsen
Hi Heather,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
