Bedømmelser baseret på 997 verificerede anmeldelser

2,8 af 5
66% anbefaler dette hotel
2,9 Rengøring på værelset
3,0 Service og personale
3,1 Værelsets komfort
2,6 Hotellets tilstand
Anmeldelser verificeret af Expedia
4 ud af 5
af en verificeret rejsende

Opslået 4. apr. 2018 på Hotels
Kommentar fra Hotelledelsen
4. apr. 2018 af stayexpress, Hotelledelsen
Thank You
3 ud af 5
af Kenneth fra Vemmelev

Kan godt bruges

Opslået 5. jul. 2016 på Hotels
Ok ophold til en enkelt overnatning, pænt hotel, dog ældre indretning..
3 ud af 5
af en verificeret rejsende

Opslået 10. apr. 2024
Peter at the front desk was very friendly and helpful. Just keep in mind this hotel is in a rough part of Fort Worth. While it is very close and convenient to many local attractions, it is definitely not family/kid friendly.
3 ud af 5
af en verificeret rejsende

Opslået 10. apr. 2024
There was noise outside my door the last day.
Kommentar fra Hotelledelsen
18. apr. 2024 af Brand Experience Team, Hotelledelsen
Hi Ruby,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6
1 ud af 5
af en verificeret rejsende

Opslået 6. apr. 2024
Rooms are full of roaches. Once the sun goes down, the roaches start coming out. What a shame for families, and more so for kids.
Kommentar fra Hotelledelsen
18. apr. 2024 af Brand Experience Team, Hotelledelsen
Hi Angela,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
1 ud af 5
af en verificeret rejsende

Opslået 1. apr. 2024
This property was horrible to say the least. I couldn't sleep with all the roaches crawling around. One of the twin beds had a HUGE bloodstain on it. It was a "non-smoking" that smelled like nothing, but cigarettes. I want my money back.. I could not ever stay in a place like that, again.
Kommentar fra Hotelledelsen
10. apr. 2024 af Brand Experience Team, Hotelledelsen
Hi Gabriela,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6
1 ud af 5
af en verificeret rejsende

Opslået 30. mar. 2024
The major negative factor was the fact that it had cacarochea
Kommentar fra Hotelledelsen
10. apr. 2024 af Brand Experience Team, Hotelledelsen
Hi Anna,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
2 ud af 5
af en verificeret rejsende

Opslået 27. mar. 2024
It's been two day since we checked out and I still haven't received my deposit of $50.00 back. There was bugs, we had to ask for clean towel they never serviced the room. The room smelled of marijuana.
Kommentar fra Hotelledelsen
3. apr. 2024 af Nancy Y., Hotelledelsen
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
1 ud af 5
af en verificeret rejsende

Opslået 7. feb. 2024
It says it’s “newly renovated”, but the bathroom wasn’t. There were even cigarette burns on the tub. There were also roaches.
2 ud af 5
af en verificeret rejsende

Denne rejsende har kun indsendt en generel bedømmelse Opslået 15. jan. 2024