Bedømmelser baseret på 997 verificerede anmeldelser

4,3 af 5
82% anbefaler dette hotel
4,5 Rengøring på værelset
4,4 Service og personale
4,4 Værelsets komfort
4,4 Hotellets tilstand
Anmeldelser verificeret af Expedia
5 ud af 5
af Martin

Business meeting at the Clinic

Opslået 14. mar. 2017 på Hotels
Great hotel, accomodatong staff
4 ud af 5
af Steffen

Denne rejsende har kun indsendt en generel bedømmelse Opslået 5. okt. 2013 på Hotels
5 ud af 5
af Per fra Horsens

Rigtig god oplevelse

Opslået 11. apr. 2013 på Hotels
Vi mellemstoppede på InterContineltal, da vi skulle til Niagara Falls. Opholdet var ud over alle forventninger. Venlig Valet, som tog i mod bilen. Blev modtaget af smilende personale ved Check In. Værelset viste sig at være en to værelses suite med et lille køkken. Meget rent og nydeligt. Sengen var fantastisk med tilpas madres, bløde puffede puder. Morgenmaden var utrolig lækker og fyldt med sunde retter i Buffeten. Personalet her var også utrolig snakkesagelige og venlige. Skal lige nævne, at det ligger et godt stykke fra centrum, men metroen ligger lige ud for døren. Da hotellet er en del af Cleveland Clinik vil jeg dog anbefale dette til både ferie og ophold under behandling for man har det godt her psykisk og fysisk.
5 ud af 5
af en verificeret rejsende

Opslået 10. apr. 2024
We loved this hotel. The rooms are very spacious, bathrooms are huge and clean, the bed was very comfortable. The restaurant and bar was wonderful, and we really enjoyed having Laura take care of us. I would stay here every night if I could.
4 ud af 5
af en verificeret rejsende

Opslået 30. mar. 2024
It was fine.
Kommentar fra Hotelledelsen
1. apr. 2024 af General Manager, Hotelledelsen
Dear Steven,We always appreciate hearing from our guests and we're glad you enjoyed your visit. If there's anything else we could have done to deliver a truly exceptional stay for you, please feel free to reach out to us offline and let us know. The next time you're in town, please come see us at InterContinental Suites Hotel Cleveland again.Warm Regards,Julie BrownCluster Hotel Manager
4 ud af 5
af en verificeret rejsende

Opslået 26. mar. 2024
Great stay! Only downside was there weren’t extra trash bags and sometimes when calling the valet the call didn’t get transferred to them so you’re waiting around with the valet not knowing you requested your car.
Kommentar fra Hotelledelsen
27. mar. 2024 af General Manager, Hotelledelsen
Dear Alexis,Thank you for choosing to stay with us at InterContinental Suites Hotel Cleveland. We aim to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. However, we offer our sincere apologies for any concerns you had communicating with our valet and for any inconvenience this may have caused you. Your constructive comments are appreciated and will be relayed to our team as we continue improving for our guests. Nevertheless, we're glad this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose us again in the future.Warm Regards,Julie BrownCluster Hotel Manager
5 ud af 5
af en verificeret rejsende

Opslået 22. mar. 2024
The room was clean, bed and pillows very comfortable. Restaurant had good food. We will stay here again when we come back to Cleveland
Kommentar fra Hotelledelsen
27. mar. 2024 af General Manager, Hotelledelsen
Dear Gary,We enjoyed hosting you at InterContinental Suites Hotel Cleveland. It was our pleasure to check all the boxes for a great stay with our delicious restaurant and clean accommodations. You can always count on us for a comfortable stay. We'll see you again next time!Warm Regards,Julie BrownCluster Hotel Manager
5 ud af 5
af en verificeret rejsende

Opslået 2. mar. 2024
It’s a little pricey, because of the proximity to the main campus of Cleveland clinic. But it’s a nice facility and the employees were friendly. The breakfast buffet is quite good. I don’t like to valet park, but you have to remember where you are and it’s best to just go ahead if you stay at this hotel and let them park your car. It took me three minutes to walk, but there is also a shuttle.
Kommentar fra Hotelledelsen
6. mar. 2024 af General Manager, Hotelledelsen
Dear John,It's an honor to have earned your excellent rating of InterContinental Suites Hotel Cleveland! We're glad our location on the Cleveland Clinic campus was convenient. It's also great that you enjoyed our tasty breakfast buffet, handy amenities, and friendly hospitality. Thank you for your kind praise and we hope you'll return.
4 ud af 5
af en verificeret rejsende

Opslået 26. feb. 2024
Very professional
5 ud af 5
af en verificeret rejsende

Denne rejsende har kun indsendt en generel bedømmelse Opslået 18. feb. 2024