Bedømmelser baseret på 988 verificerede anmeldelser
4,6 Rengøring på værelset
4,6 Service og personale
4,6 Værelsets komfort
4,6 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 2. jan. 2024 på Hotels
Kommentar fra Hotelledelsen
15. jan. 2024 af Virág Juhász Assistant Guest Experience Manager, Hotelledelsen
Thank you for your feedback!
af en verificeret rejsende
Not worth the 5 stars!
Opslået 26. dec. 2023 på HotelsIt was a beautiful big room! However, I wasn’t able to sleep my whole stay! I could hear every step, doors opening and closing and people and many other random noise!
Also the room wasn’t exactly the same as the pictures. Wasn’t a big difference but I got a chair instead of a couch. :)
The breakfast is honestly less than average in terms of taste and freshness of fruits/veggies. And the breakfast area is veryyyy chaotic. There is people that come to the breakfast area and takes a lot of pictures and go again, it kept on like that the whole time. Even when there were signs that supposedly should stop other people from disturbing hotel guests during breakfast. They just went over the sign!
Otherwise the lounge area is beautiful! But that’s it!
Kommentar fra Hotelledelsen
26. dec. 2023 af Virág Juhász Assistant Guest Experience Manager, Hotelledelsen
Dear Rama, Thank you for taking time to share your feedback. We truly appreciate your kind words regarding the lounge and the size of the room, however we regret to learn that the the equipments in the room and the quality of your sleep left room for improvement. Regarding your breakfast experience, we truly apologize if you were disturbed by guests of the Cafe. We will take your concerns very seriously in order to evaluate your experience in the future and provide better service. Thank you again and we are terribly sorry for the unpleasant experience. Kind Regards,
af en verificeret rejsende
Opslået 14. dec. 2023
Kommentar fra Hotelledelsen
21. dec. 2023 af Virág Juhász Assistant Guest Experience Manager, Hotelledelsen
Dear Kirstine, Thank you for your kind review. We look forward to welcome you back as soon as your travels bring you back to Budapest.
af en verificeret rejsende
Perfekt ferie
Opslået 23. okt. 2023 på HotelsFantastisk oplevelse - gå ikke glip af denne!
Alt var perfekt!
Akustikken ikke i top
Kommentar fra Hotelledelsen
6. nov. 2023 af Virág Juhász Assistant Guest Experience Manager, Hotelledelsen
Dear Torben, It sounds like you had an amazing experience, and I'm glad to hear that everything was perfect! However, it seems that the acoustics were not up to par. Despite that, it's clear that you still enjoyed the overall experience. We hope to welcome you back as soon as your travel plans brinmg you back to Budapest. Kind regards,
af en verificeret rejsende
Best service
Opslået 19. okt. 2023 på HotelsExcellent service and beutiful hotel
Breakfast is spectacular
Kommentar fra Hotelledelsen
6. nov. 2023 af Virág Juhász Assistant Guest Experience Manager, Hotelledelsen
Dear Martin, We truly appreciate your valuable feedback. We are delighted to learn you enjoyed the breakfast and your overall stay. We look forward to welcome oyu back soon!Kind Regards
af en verificeret rejsende
Opslået 24. maj 2023 på Hotels
Kommentar fra Hotelledelsen
28. maj 2023 af Tamás, Hotelledelsen
Thank you JeannieKind regards,
af en verificeret rejsende
Opslået 12. jul. 2022 på Hotels
Kommentar fra Hotelledelsen
29. jul. 2022 af Anantara New York Palace Team, Hotelledelsen
Thank you for your kind review!
af en verificeret rejsende
Opslået 28. jun. 2022 på Hotels
Kommentar fra Hotelledelsen
30. jun. 2022 af Anantara New York Palace Team, Hotelledelsen
Thank you for your review!
af en verificeret rejsende
Opslået 18. jun. 2022 på Hotels
Kommentar fra Hotelledelsen
21. jun. 2022 af Anantara New York Palace Team, Hotelledelsen
Thank you so much!
af en verificeret rejsende
Opslået 18. apr. 2022 på Hotels
Kommentar fra Hotelledelsen
29. apr. 2022 af Anett Czuczor-Schvarcz, Hotelledelsen
Thank you for your positive feedback!
