Bedømmelser baseret på 970 verificerede anmeldelser
2,5 Rengøring på værelset
3,2 Service og personale
2,7 Værelsets komfort
2,4 Hotellets tilstand
Anmeldelser verificeret af Expedia
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Opslået 20. dec. 2023 på Hotels
Kommentar fra Hotelledelsen
22. dec. 2023 af Manager, Hotelledelsen
Thank you so much for the Review!!!!!!!
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I wish I had read more reviews…
Opslået 15. dec. 2023 på HotelsI wish I had known that there were absolutely no kitchenware items: no plates, pans, silverware, etc. perhaps that was my fault for not reading the description well enough. The room was clean-ish. The property itself was questionable. Lots of pot and fighting. The gentleman who checked us in and all property staff were delightful. This just wasn’t the place for us.
Kommentar fra Hotelledelsen
16. dec. 2023 af Manager, Hotelledelsen
So sorry about any inconveniences that arose during your stay. We are trying our best to police the Property, but there are always that handful that try and get away with doing what they want. Thank you so much for letting us know. Management
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Opslået 29. okt. 2023
Kommentar fra Hotelledelsen
27. nov. 2023 af Manager, Hotelledelsen
Sorry for whatever concerns you. Didn't see any notes. Management
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Opslået 25. feb. 2023 på Hotels
Kommentar fra Hotelledelsen
27. feb. 2023 af Management, Hotelledelsen
Thank you so much for the Review!!!! Management
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Opslået 22. maj 2022
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Lack cleaning.
Opslået 9. apr. 2022 på HotelsWe haven’t stay whole 7-8 days, only 1 day then we’re leaving because of reason not change the bed sheet and red spot on it. Got me and my sister very upsetting and disappointing.. i let my sister sleep on the bed, i and my son sleep on the floor then next morning My son got rashes on chest, the manger or worker said there no bugs bed, don’t they see what I said we sleep on the floor not bed. I’m pretty very upsetting more and more. Also smell smoke too, my sister and my son have a asthma and have serious healthy issues. So we called to manger and customer service about complaints. And I haven’t stay there for 8 days.. we went to brother house and stay over there. They said 5-7 days process to give my money back so I haven’t enough money This pretty ruin my plan and vacation.
Kommentar fra Hotelledelsen
11. apr. 2022 af Management, Hotelledelsen
Sorry for your inconvenience. The worker, the maintenance man, was only doing his job. He is supposed to check for bed bugs based off the info he was given. We do not prorate, nor do refunds on unused nights. What we could have done for you, was move you to another room. As far as the smoking, the property is under renovations which you can see by our new hallways, but this was a property that was a smoking property for over 30 years up until just this past October. Even with shampooing the carpets in rooms and changing the hallways, the slight smell will be there until the rooms are all repainted and renovated as well. All are totally out of our control. I wish you would have given us a chance, because we could have moved you to another room and allowed you to view it first.
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Opslået 1. apr. 2022
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Opslået 13. mar. 2022
Location
Kommentar fra Hotelledelsen
14. mar. 2022 af Management, Hotelledelsen
Thank you and please come again!
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Opslået 19. nov. 2021
We found much better accommodations elsewhere. We couldn't leave fast enough.
Kommentar fra Hotelledelsen
19. nov. 2021 af Management, Hotelledelsen
I am sorry for your visit. If possible, could you let us know what room you were in, so that we can to that room and address the problems with it? This being a 30 year old property, that is why all of the storage units are on property, because they are remodeling us right now.
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Opslået 28. jul. 2021
Dirty and dilapidated. The supposed renovations is lipstick on a pig.
Kommentar fra Hotelledelsen
11. aug. 2021 af Management, Hotelledelsen
Sorry about your experience. I am walking around now and they are scheduled to do more new rooms this month. Wish whoever you are would be around to see the changeover. This property will be brought up and above all when finished.
