We had a good stay however was disappointed with the fact that the light in the wardrobe was unable to turn off. We had to get a staff member up at 1:00 in the morning and they also couldn’t figure it out so we had to hang the bathrobes over it to try and sleep
Kommentar fra Hotelledelsen
26. mar. 2024 af JW Marriott Auckland, Hotelledelsen
Dear Soel, Thank you for sharing your recent stay experience with us, we will forward your comments to our senior leadership team for further review and follow up to prevent future reoccurrences especially in regard to the light in the wardrobe. We appreciate your feedback and hope to welcome you back to JW Marriott Auckland soon.Kind regards,JW Marriott Auckland